No security, no protection, no assistance. NEDBANK PAYBACK THE MONEY

I have experience such poor service delivery and poor protection from a bank that supposedly there to protect against unauthorised transactions.

Here is my story. While being in one of a Nedbank branchs in Cape Town I noticed that there was transactions taking place in Gauteng! I acted immediately and approached one of the officials for assistance. Wherefrom I received no protection, behold another transaction took place while being in the presence of NEDBANK. Yet I was told that they will sort this out. 4 months later NEDBANK WANTS ME TO PAY. What is wrong with this bank. I'm not protected from *****. MY MONEY IS NOT PROTECTED. WHY DOES NEDBANK GIVE MY MONEY AWAY.

I have lost all faith in this bank. I have my family that is echoing that I need to take my money out this bank.

Thanks