LF
Lee-Ann Fisher
1 reviews | Active since Sept 2010
14 Oct 2015, 11:51
No response whatsoever!
I have sent an email on 31 Aug 2015 and received reference FI***. Sent another email on 2nd October 2015 to follow up on my previous query, yet still no response. How long does it take your employees to respond to emails? I would appreciate it if someone could respond, even if Nedbank is unable to assist, at least notify your clients that you have received their correspondence. Please will someone in your collections department assist with my request.
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Nedbank's replyOfficial
14 Oct 2015, 12:30Hello Leigh1988,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply14 Oct 2015, 12:30
Official
Hello Leigh1988,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team