1 reviews | Active since Aug 2016

05 Jan 2018, 08:19

No response to customer service emails

I sent an email 3 days ago and still no response. Is someone attending to your customer service mailbox? And NO I don't want to call the call centre, you have an email service, attend to it

0
Replies (1)
Nedbank
Nedbank's reply05 Jan 2018, 08:37
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team