SM
SESHNI M

1 reviews | Active since Mar 2012

07 Aug 2016, 11:10

NO RESPONSE ON RETRENCHMENT CLAIM

<p>SENT NUMEROUS EMAILS TO RIAZ SHEIK, RiazS@nedbankinsura, nce.co.za, REGARDING A RETRENCHMENT CLAIM FOR MY LOANS AND CREDIT CARD! RECEIVED A STATEMENT RECENTLY FROM NEDBANK TO STATE I AM IN ARREARS OF 3 GRAND AND SOMETHING OF 60 DAYS! YET WHEN I APP**** FOR THIS LAST YEAR I HAVE RECEIVED A LETTER TO STATE IT WOULD BE PAID TILL NOVEMBER 2016! I WANT FEEDBACK ON THIS ACCOUNT IMMEDIATELY OR I WILL BE REPORTING IT TO CONSUMER BOARD OF COUNCIL AND THE BANKING OMBUDSMAN! I EXPECT FEEDBACK BY CLOSE OF BUSINESS TOMORROW!</p>

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Replies (1)
Nedbank
Nedbank's reply07 Aug 2016, 18:48
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team