No response on my Query of July 2014

Hi<br> I have lodged a complaint about my money I lost in July 2014 an amount of R4000 but there's no feedback. <br> I am not sure if my complaint is attended to.<br> I phoned the Ermelo branch to find out but for some reason the phone was hung up on my ears.<br> <br> Details of the complaint:<br> On the 26th and 27th of July 2014 someone from Newcastle withdrawn money from my account because it was a weekend i couldnt go to my branch and decided to go on Monday 28 July 2014.<br> Transaction for R1000 at 23:38 from Newcastle Mall<br> Transaction for R1500 at 00:15 Absa Amajuba Mall<br> Transaction for R500 at 00:16 Absa Amajuba Mall<br> Transaction for R1000 at 00:16 Absa Amajuba Mall<br> I then went to Witbank to lodge the same complaint but still there is no response. I also made a call to a Highveld mall branch manager at Witbank and he said he didn't know about the complain.<br> <br> I'm sick and tired of this thing with this bank, I don't want to use it anymore and soon will cancel my account if they can't treat their customers right. As we speak they say i owe the bank R600 and yet they can't help or at least say they won't refund me. When you owe them they jump like crazy but when they owe you they don't care Argh!<br> <br> Thanks<br>