TJ
Tristan J
1 reviews | Active since Apr 2015
09 Jan 2016, 18:59
No response from Nedbank after 6 weeks!
Every since Nedbank updated their Greenbacks webpage, i haven't been able to login and use my reward points.<br> <br> I have phoned at least 3 times and everytime they promised to get back to me, but never did. I even emailed their support department but havent heard back a thing.<br> <br> What must i do, Nedbank has never once responded to me and i cant use my Greenbacks.<br> <br> Really shocking service!
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Nedbank's replyOfficial
11 Jan 2016, 07:55Hello Tristanmiles,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply11 Jan 2016, 07:55
Official
Hello Tristanmiles,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team