cR
charles R
1 reviews | Active since Jul 2015
31 Jul 2015, 16:40
No response from Nedbank
My cheque card expires today. Been sending emails since 27-07-2015 and phoned customer care on 30-07-2015. promises made to forward me a form yesterday. 24 hrs later and two email reports again sent today, with NO response! Not used to this POOR service from Nedbank. Charles ******ts
Helpful (0)
Replies (1)0
Replies (1)
Nedbank's replyOfficial
01 Aug 2015, 08:19Hello GertGriet,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply01 Aug 2015, 08:19
Official
Hello GertGriet,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team