JW
Janine W

1 reviews | Active since Jun 2012

07 Oct 2015, 13:53

No response from Call-Centre

Hi, I contacted the call centre +- 4 weeks ago regarding my points - I had a problem with my card which was rectified but the points were never rectified. They were going to find out what was going on, but no-one has come back to me as yet and points also not updated

0
Replies (1)
Nedbank
Nedbank's reply07 Oct 2015, 14:30
Official
Hello wheathan,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team