MM
Marietjie M

1 reviews | Active since Feb 2016

22 Feb 2016, 16:39

No response from anyone

Iam trying to add two new accounts to my online profile. Filled in the forms, spoke to call centre on Friday 12 Feb for information I needed to complete online forms. They said it will take 48 hours. Iam still waiting... Phoned Nedbank Business today on ***, line always engaged. Left a message on the investment specialist, Unathi Mahlati's cell phone, still no response. Iam very frustrated...

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Replies (1)
Nedbank
Nedbank's reply23 Feb 2016, 07:59
Official
Hello eijteiram,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team