No Response After Online Application

I app**** online for a Nedbank Credit Card on Sunday.<br> <br> My application was completed and I received a Reference number: FI*** <br> <br> I was however unable to click on the link to submit my documents.<br> <br> Can someone please email me and provide me with an EMAIL address so that the documents can be sent.<br> <br> How much longer do I have to wait?<br> <br> Are there no one at Nedbank that follows up on these things?<br> <br> Must it always be the customer that needs to follow up?<br> <br>