1 reviews | Active since Mar 2009

18 Feb 2016, 14:50

No response after 2 months

It has been more than two months that I reported ***** on my card to Nedbank. In that time I have made numerous queries on the status. The ****** money has still not been replaced and I have had no communication from the *********** agent. Is the process supposed to take this long? Please deal urgently and stop wasting my time. This bank seems to showing why so many do not wish to engage with them.

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Replies (1)
Nedbank
Nedbank's reply18 Feb 2016, 15:17
Official
Hello perumal2,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team