RL
Richard L

1 reviews | Active since Dec 2011

14 Dec 2015, 11:50

No response

I app**** for a new cheque account, credit check was completed and was informed I qualified for the relevant package I just need to email through my ID and Payslips. I did this on the 1 December and not a word from Nedbank since then! Very poor customer service.

0
Replies (1)
Nedbank
Nedbank's reply14 Dec 2015, 12:05
Official
Hello richard1976,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team

Best regards,