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Nomcebo N

1 reviews | Active since Jun 2018

01 Jun 2018, 15:41

No response!

I did a Nedbank send i-mali exactly 24hours ago and I still haven't received the sms with an OTP, but it said my transaction was completed.

0
Replies (2)
Nedbank
Nedbank's reply01 Jun 2018, 15:45
Official

Dear Nomcebo

We have noted your concerns regarding the send i-mali transaction that you did . Kindly note that a Resolution Manager will contact you to discuss the matter.

Regards

Client Service Support

Best regards,

Nedbank
Nedbank's reply05 Jun 2018, 10:22
Official

Dear Nomcebo

We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.


Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.


We look forward to a long-lasting relationship


Kind regards

Client Service Support

Best regards,