1 reviews | Active since Mar 2016
NO RESPONSE
<p>On the 11th October I took out the Fundisa investment for my daughter on http://www.nedgroupinvestments.co.za/ <br />At the end of the application I attached the required documents excluding for my daughter’s birth certificate.<br />On the 12th October I app**** fot the Fundisa investment for my nephew and niece on http://www.nedgroupinvestments.co.za/ <br />At the end of both applications a system generated message confirms I will receive contact from Nedbank within 48hours<br />I have not received any contact.<br /> </p> <p>On the 12th October I sent an email to Nedgroup Investments attaching my daughter’s birth certificate.<br />On Thursday, October 13, 2016 11:04 AM I receive an email from Jenean Marsh referring to me as “MR”<br />Jean Marsh “Good day Mr Peter Thank you for your email. Kindly confirm on which website you have done the investment and to which email address have you emailed your instruction too. This will allow us to assist you further.<br />Should you have any queries please contact our Client Services Centre ***.</p> <p>I respond to Jean Marsh frustrated at the lack of respect<br />I am not MR Peter</p> <p>http://www.nedgroupinvestments.co.za/</p> <p>Jean Marsh Thursday, October 13, 2016 1:41 PM<br />Good day</p> <p> </p> <p>Please accept my apology for the incorrect title used.</p> <p> </p> <p>I am unable to locate your details on record, kindly confirm to which email address you submitted the signed instruction too and the time it was submitted.</p> <p> </p> <p>Should you have any queries please contact our Client Services Centre ***.</p> <p>Thu 10/13/2016 2:00 PM <br />I give Jean Marsh a call and leave a Message for her.</p> <p>NO RESPONSE TO DATE<br />Thu 10/13/2016 2:12 PM<br />I send Jean Marsh an email to call me<br />NO RESPONSE TO DATE<br />Please confirm what I must do. I am really not happy. If I do not receive a response, Sat 22 I will open accounts with an alternative bank. So will my boyfriend. I will also put this on every social Media platform I can. I will ask my friends to do the same because I really feel disrespected and treated unfairly. Please also keep me in the loop of disciplinary action to be taken.</p> <p> </p> <p>I am very very upset.</p> <p> </p> <p> </p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
