OM
ONICA M

1 reviews | Active since Mar 2014

19 Jan 2016, 09:34

NO RESPOND OR FEEDBACK

On the 07/01/2016 time 12.49 I fax 7 pages to the fax number ***. On the 14/01/2016 phone the call centre a lady by the name of SANDY answered the phone she confirm that the request for books and school fees was received a lady by the name of G Bothe was working on it . She even confirm that maybe the payment of book can be paid on friday ot morning. I call the call centre again on monday date 14/01/2016 the same lady answered the call she advised that she is sending a e-mail to Sandy.<br> <br> TODAY IS THE SECOND WEEK AFTER THE SCHOOLS WERE OPEN MY DAUGHTER IS IN MATRIC NO FOLLOW UP WAS DONE TO FIND OUT IF MY STATIONERY WAS BOUGHT.BUT ANY WAY WHAT DO I EXPECT FROM NEDGROUP I AM JUST A NUMBER

0
Replies (1)
Nedbank
Nedbank's reply19 Jan 2016, 09:43
Official
Hello modi743ra,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team