No respond

I am very annoyed. I logged a complain about the I'll treatment I was given by Khosi Queeneth Motha and I never got a respond. I am awaiting to be scheduled an appointment with a consultant to close all my Nedbank accounts as promised by the Southgate manager. I will not tolerate such treatment with respond, to me it shows that Nedbank condones such. I'm done complaining. I'm ready to take my business elsewhere IMMEDIATELY, thanks to ur employee Khosi Queeneth Motha!!!!