BS
Boithatelo S

1 reviews | Active since Aug 2017

09 Feb 2018, 15:20

No respond

With reference to ********** 5, Called Nedbank on 05/02/2018 with my complain and three follow still nobody is will to resolve my complain. I sent two follow up email after that and still no respond from Kate Sandra Botsane who was assigned to my initial complain, and I called her this morning and left message for her, still no call from her to update me.

We do run to, even if the complains department is not helping.

regards Boithatelo Sikhosana ********** 405

0
Replies (1)
Nedbank
Nedbank's reply09 Feb 2018, 15:25
Official

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Best regards,