No respect for customers
<p>I recently received a new credit card from Nedbank. I cant make a payment to it because it is not linked to my absa account yet. I had a call Monday 09.05.16 at 18h00 from Nedbank asking for a payment. I explained my situation and told the man that I work full time and go to the bank on Sa****ay 14.05.2016 to update my payment details and i will deposit cash into my credit card to bring the payment up to date. Tonight at 20h20 a lady from Nedbank phoned me. I was already in bed and very angry because they phone me so late. I have already made an arrangement. Why do they keep on harrasing me and this late at night????? I respect the banks working hours but they dont respect my resting time. Why cant they phone me during working hours as well????? Absolutely no respect for their clients!!!</p>
Dear Welma.
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Welma.
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
