No renewal please
Got an sms a few weeks ago telling me my garage card is expiring end of March 2015 and will be delivered to Centurion - where I have not been living for almost 2 years and I HAVE CHANGED MY ADDRESS ON THE SYSTEM AS LEGALLY REQUIRED. Then I received a call from a lady regarding the card and I told her I don't want the card renewed and I don't want cards delivered to Centurion because I am not living there anymore and my address has been changed in July 2014. Now I received another call from a lady who wants to tell me where my card will be delivered. What is wrong with you? Is anyone listening when you talk them?
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Replies (1)Nedbank's replyOfficial
03 Feb 2015, 15:18Hello grietjie,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
Nedbank's reply03 Feb 2015, 15:18
Official
Hello grietjie,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
