1 reviews | Active since Nov 2010

03 Feb 2015, 15:11

No renewal please

Got an sms a few weeks ago telling me my garage card is expiring end of March 2015 and will be delivered to Centurion - where I have not been living for almost 2 years and I HAVE CHANGED MY ADDRESS ON THE SYSTEM AS LEGALLY REQUIRED. Then I received a call from a lady regarding the card and I told her I don't want the card renewed and I don't want cards delivered to Centurion because I am not living there anymore and my address has been changed in July 2014. Now I received another call from a lady who wants to tell me where my card will be delivered. What is wrong with you? Is anyone listening when you talk them?

0
Replies (1)
Nedbank
Nedbank's reply03 Feb 2015, 15:18
Official
Hello grietjie,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team