No receipt or invoice for Nedbank Money purchases

I used the Nedbank Money app to purchase a Telkom data bundle. There has been no option for a receipt or invoice to be sent to me for the purchase.

Since this was a purchase for business use, I would expect a receipt or invoice to be issued. I raised this with a consultant using the online chat functionality. I was told that a receipt or invoice cannot be issued I then sent an email to the contact centre, and was once again informed that it is not possible to get a receipt or an invoice.

I'm not satisfied by this response - if I purchase goods or services from any other provider, I get a receipt and or invoice as proof of payment, along with a VAT amount. I do not think that this should be a major issue for any business.

Please provide a receipt and/or invoice for the goods received. Also please update your app to be able to provide for this functionality. Finally please train your consultants to offer this to clients.

I am certain that I am not the first client to ask for this.