KN
Kevin N

1 reviews | Active since Oct 2016

24 Jan 2018, 09:12

No reaction

So last week I made a post here regarding nedbank taking my money and my debt not getting less, so I was phoned by a lady telling me she has escalated a request so it gets investigated.

A week has past and nothing tomorrow my debit order goes off again and I will unfortunately have to revers it because nou can show my where my money is going to.

In 5 months my outstanding amount and my settlement amount is the same.

0
Replies (3)
Nedbank
Nedbank's reply24 Jan 2018, 09:21
Official

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

KN
Kevin N's update24 Jan 2018, 09:23
Reviewer Update
If this is not sorted today you wil not get one more cent out of me
Nedbank
Nedbank's reply24 Jan 2018, 09:46
Official

Your comments have been noted .

Regards

Client Experience Team