MH
Mohammad H

1 reviews | Active since Jul 2013

13 May 2015, 10:55

No Proper Service

Hi,<br> I want to install 2 ATM in my Businesses and I called the call centre they kept putting me on hold until the line cut, then phoned again they transferred me to someone who advised me to call ***. I called that number and the person who I spoke to told me to call *** and until now I cant get any positive result.<br> <br> Please train your staff to direct us to the right person and not to waste our time. I would like to be contacted

0
Replies (1)
Nedbank
Nedbank's reply13 May 2015, 11:15
Official
Hello M Hassan,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team