no privacy protection at nedbank

my account was debited by a company called inafrica thats the refference on statement and according to nedbank it cant be reversed ,because apperently i used my card to swipe for it wich is not the case ,what doesnt make sence is the fact that they can see on the system that this debit cant be traced so how can they allow something that cant be traced to debit from your account it is obvious that its a *****elent company i even searched on google for the company ,and when you search for it it opens stories about ***** wich mean this is kwown so how dont nedbank knows this just want to warn other people tht it is obvious that your details arent protected by them and the amount was 1410