cN
charmaine N

1 reviews | Active since Feb 2011

21 Aug 2015, 08:49

NO POLICY

Morning ..I phoned in to upgrade my hospital plan ...to firstly find out someone else's name is registered with my ID .After a few phone calls I managed to sort that out .I have now requested a copy of updated policy to be sent to me 4 times (email).Today have received nothing .Is this a legit policy or is it a **** .The companies phone number is ***

0
Replies (1)
Nedbank
Nedbank's reply21 Aug 2015, 10:27
Official
Hello choppy21,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team