NO PAYMENT RECALL

I know I'm not the first person this happend to. I made an eft payment into a bank account to another bank on a Friday, on the Monday I realised that it went to the incorrect account. This is a closed account, the account holder had left the country a few years ago. I have spoken to the other bank and confirmed that the account is closed. When I called for assistance Nedbank told me we need to go into the bank so that they can assist us in the matter, which we did. We went to Nedbank and after a long wait they tell us that the money will bounce back into the account in 2 weeks time. After the three weeks the money have not bounced back so we start following up and they said no we need to go to the other bank, they cannot help us. We contacted the other bank once again and they told us that our bank should just send them a recall request. We went back to Nedbank and their system was offline, we were busy, and only had time to go back a week later. When we got to Nedbank again on the Friday they tell us they will let us know on Monday if they can do anything to help us... now 6 weeks after Nedbanks playing ping pong with us with this matter they say they cannot do a recall request as it is a month later.... WHAT NOW!!! HOW DO YOU GO ABOUT THIS FROM THERE???