No payment recall

<p>I know I'm not the first person with this problem, I'm just hoping Nedbank will change its policy in this regard. I made an eft payment into a bank account at another bank, but entered the account number with one digit short. This is not a valid account, the other bank has checked. When I called a day later to ask for assistance, I was told Nedbank do not recall payments, and if it's not a valid account I must wait for the funds to "bounce back". (No, I'm not the first on this site to complain about the same thing.) Today it has been 6 days, and still the funds are still not back in my account. So I once again called Nedbank, only to be told they've logged a call, and have given me a reference number!! I suspect that's just a formality, to avoid having to repeat the fact that they are not actually doing anything to find my money. (Wish they could standardize their response.)</p>