PH
Preesha H

1 reviews | Active since Mar 2018

12 Mar 2018, 12:57

NO PAID UP LETTER

I settled an outstanding loan account on the 12-02-2018 and have sent proof of payment through. To date, I have been unable to reach anyone on the phone or receive a paid up letter which is normally issued when an account is settled.

0
Replies (2)
Nedbank
Nedbank's reply12 Mar 2018, 13:10
Official

Dear Preesha

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Experience Team

PH
Preesha H's update12 Mar 2018, 19:07
Reviewer Update
Thank you I have received a call but still await the paid up letter.