NO OUTCOME!! BAD SERVICE!!!!!!!!!

I am really really disappointed in Nedbank. I have app**** for a classic credit card. Two days ago a got an sms saying that application for a Nedbank credit card is being processed. I phoned in then and asked if they received all my documentation and they said yes.

Now my problem is.... NO WHERE DOES NEDBANK STATE YOU HAVE TO WAIT 10 DAYS FOR AN OUTCOME!! It is insane!! No bank lets you wait 10 days just to find out if it has been approved. Normally it takes 24 to 48 hours for an outcome.

So i phoned in yesterday to find out if the agent could possibly just tell me if my application has been approved and all she said was NO. She cannot tell me anything except from the part that all my documentation has been received and i have to wait 10 days for the out come.

How is it so difficult for Nedbank just to call me and tell me if it has been approved. Its been 3 working days and no sms, e-mail or phone call yet. Nedbank has all the documentation from me as required, so why do i now have to wait for 10 working days for an outcome!!

IT IS RIDICULOUS !!!

I would really appreciate it if someone can contact me and give me feedback on my application.