CM
Claire M

1 reviews | Active since Aug 2015

11 Sept 2016, 16:18

No loan feedback after one week

<p>I app**** for a loan through Bike Africa for a motorcycle and their loan provider is Nedbank. I had to send my ID about 3 times as they said it is unclear. Now it's about 1 week and two days with little or no feedback regarding the application. It is frustrating as I need to get transport. </p>

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Replies (1)
Nedbank
Nedbank's reply12 Sept 2016, 10:23
Official

Dear Claire

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team