CK
Cedric K

1 reviews | Active since Oct 2013

12 May 2015, 17:42

No interest in long time clients

THANK you NEDBANK,for responding to my complaint. You actually exceeded my expectations.<br> Not only did Petrus come and personally visit me (Great)he also sent a Fruit Basket gift and tee shirt as a token of Thanks in Valuing long standing Clients.<br> Well-done NEDBANK,I no longer feel like a number, and now again feel that I am part of the NEDBANK family.

0
Replies (1)
Nedbank
Nedbank's reply13 May 2015, 07:59
Official
Hello cigamek,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team