No Information On Card Delivery
<p>I have been waiting for my American Express Credit Card to be delivered. I keep calling Customer Care, no1 is able to help me. My work keeps me on the road, i need to know when my card will arrive so that i can make the necessary arrangement. This is very poor service, i shouldnt have to fight to get information !!!</p>
Dear Thato
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Thato
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Thank you. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Thank you. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Thank You Nicolas Govender for assisting me with my issue.
Thank You Nicolas Govender for assisting me with my issue.
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team.
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team.