1 reviews | Active since Oct 2016

14 Jan 2017, 10:56

No information and service

<p>Last Monday i sent a Unit trust withdrawl. On Teusday it was authorised after the security check done. By Friday i still hadnt recived anything. I found that Nedgroup Investments had incorrectly captured my account number and sent the money somewhere else. I reported it and they said a resolution manager will be in touch. No phone call or anything yet. I urgently need the money to pay for University registration. </p>

0
Replies (1)
Nedbank
Nedbank's reply15 Jan 2017, 20:01
Official

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.

Kind regards

Client Experience Team