Hi,
I’ve been contacting the call centre to help me reverse or recall an EFT payment made twice in a month! Every time I speak to a consultant. They cannot help! Tell me to speak to the people I paid.
As a bank, why can’t you help a customer that made a payment in error?? Is it so difficult to get some customer service from any of you?
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
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