1 reviews | Active since Dec 2014
NO GOOD HOMEOWNERS INSURANCE
<p>ON 26 OF JULY WE REPORTED OUR DAMAGED TO THE INSURER AFTER THE TORNADO THAT CAUSED DAMAGE IN TEMBISA AS WE ARE ACCROSS THE R21 HIWAY FROM TEMBISA .WE GOT A THATCH ROOF AND WITH THE STORM ONE OF THE WINDOWS IN THE ROOF WAS RIPTED OUT AND LEFT A OPENING IN GRASS WHICH WAS FILLED WITH HEAL AND WATER ON TOP OF TWO BEDROOM CUBBOARDS .4 DAYS AFTER WE HAD A CALL FROM ISIHAWU ESISHA PROPERTY SERVICES THAT THEY THE SUBCONTRACTOR FOR NEDBANK INSURANCE TO HEAR THAN THAT THEY DONT DO THATCH NOR CUBBOARD REPAIRS AND THEY WILL FORWARD THIS TO INSURER.SINCE THE DAY WE REPORTED THE CLAIM AND RECEICED A CLAIM NUMBER TILL TODAY WE HAD NOT ONE SINGLE FOLLOW UP FROM THE INSURER .AT SAME TIME WE MOVED INTO A GUESTHOUSE ON MY EXSPENCE WEEK 4 I GOT ANOTHER REPAIRER IN WHO FINISHED THE JOB YESTERDAY TODAY THE INSURER TOLD US THAT REPAIR IS NOT PAYABLE BY THEM BECAUSE THERE SUBCONTRACTOR DID NOT DO IT I HANDED A QUOTE IN FOR THE REPAIR TO TWO CUBBOARDS AND WAS TOLD TODAY THEY WILL HAVE THERE SUBCONTRACTOR OUT WITHIN FOUR DAYS TO COME AND DO A QUOTE BECAUSE HE WILL BE CHEAPER SO WE GOING TO STAY ANOTHER MONTH IN GUESTHOUSE I END UP WITH A BILL MORE THAT WHAT THE INSURANCE PAYS FOR REPAIRS ON CLAIM.HOW IS THAT FOR SERVICE SO IF YOU TAKE UP A NEDBANK BOND PLEASE TRY TO GET YOUR OWN HOMEOWNERS INSURANCE FROM THE START AS THEY NOT INTRESTED TO MOVE YOUR COVER AFTERWARDS</p>
Dear Benjamin,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Benjamin,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
SORRY FOR MY COMMENTS OTHER DAY THERE WAS A MISUNDERSTANDING BETWEEN MYSELF AND THE FIRST CONTRACTOR.NEDBANK INSURANCE CONTACTED ME FOLLOWING DAY AND SORTED MY CLAIM OUT AND THANKS TO EVERYBODY THAT WORKED ON IT AND SPES. THANKS TO THATO
THANKS NEDBANK
SORRY FOR MY COMMENTS OTHER DAY THERE WAS A MISUNDERSTANDING BETWEEN MYSELF AND THE FIRST CONTRACTOR.NEDBANK INSURANCE CONTACTED ME FOLLOWING DAY AND SORTED MY CLAIM OUT AND THANKS TO EVERYBODY THAT WORKED ON IT AND SPES. THANKS TO THATO
THANKS NEDBANK
