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gerard H

1 reviews | Active since Mar 2009

30 Oct 2017, 17:50

No funds deposited

I spoke to Saeeda Stanley from global on Thursday for another forex transfer to be made. She said it was successful and that the creditcard dept would deposit the funds today. The account is still overdrawn and I'm still being penalized for non payment. What happened to the money?

0
Replies (1)
Nedbank
Nedbank's reply31 Oct 2017, 08:20
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team