No Funds Alert

Having heard the TV ad for No Funds Alert, I spent hours go through the whole of the Nedbank website searching for instructions on how to implement the service. Having no joy on the website, I went to the Hyde Park branch where staff spent over an hour on the phone to colleagues trying to get information, to no avail.<br> How can a company launch such a well publicised service without training staff or supplying their clients with information.<br> A disgusting waste of my time.