CN
Collen N

1 reviews | Active since Nov 2017

08 Nov 2017, 13:09

No follow up or communication at all.

I placed a claim last week Monday and the Job is still not complete. My home has been without a gate for two weeks and at which I explained the dangers of my street. The contractor claims they where not given authorization. This is unacceptable. My claim number C ********** 05006.

0
Replies (2)
Nedbank
Nedbank's reply08 Nov 2017, 13:18
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply14 Nov 2017, 10:51
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship


Kind regards
Client Experience Team