NO Feedback! Worst Service in the history of banking!!!!!

<p>On December 19th 2016, I app**** for a transactional savings account online with Nedbank (I already bank with them and wanted to add an additional account) I followed all the prompts and receieved confirmation that my account had been approved, and that I would receive further communique via mail. A week passed and nothing, I then called the contact centre and was advised of my account number and that I would receive furtehr correspondence. Nothing. Another week passes, and I call again, same response from contact centre and guess what, no feedback!! I call again!!!! Only to be told that my card was sent to the Cavendish Branch, I requested it be sent to Pinelands and no communication advising it was ready for collection and the account had not and still has not been linked to my electronic banking!!!!!!!!!!! I then call the complaints line, "a manager will call you back within 24hrs" </p> <p>72 hours later, I call the complaints line again, "I have escalated your call" almosr I eventually get a call back and the "manager" is unable to assist me, and advises he will call back on my landline, no surprise, when he didn't!!</p> <p>A month and almost a week later and I am none the wiser. Clearly Nedbank coudln't care less about it's clients.</p> <p>I'll be making appointments with soem banks adn DEFINITELY taking my unwanted business, elswhere.</p>