NO FEEDBACK, VERY POOR SERVICE

28/04/2015- Debit on my account(R3200)- nobody seems to know exactly what is it for, 14/05/2015 debit order in my acc(R703.72) account over-drawn, nobody wants to be responsible to provide details: 14-05-2015 SPOKE LONDANI PROVIDED ME WITH *** I WONDER IF IT'S RIGHT REF NUMBER OR JUST WANTED ME OFF THE LINE, HE'S NOT SURE I MUST CONTACT PERSONAL LOANS LEGAL DEPARTMENT, OR CHEQUE ACCOUNTS DEPARTMENT,15-05-2015 @ 14H25 SPOKE TO LACONIA *** AT PERSONAL LOANS DIVISION, NOT THEIR MATTER AND PUT ME THROUGH TO LEGAL DEPT FOR PERSONAL LOANS AND MY CALL DROPPED BY A VERY ABOVE-UNPROFFESSIONAL CONSULTANT AT HELLBANK WHILE EXPLAINING MY ORDEAL, CALLED AGAIN @ 14:38 AND DROPPED AGAIN DELIBERATELY AT HELLBANK BY A VERY ABOVE-UNPROFESSIONAL CONSULTANT AT THE SAME DEPARTMENT, MIND YOU TOOK FOUR HOURS OF WORK PRODUCTIVITY JUST TO BE TREATED SO BADLY BY SO CALLED SKILLED CONSULTANTS WHOM IN MY MIND THEY DON'T UNDERSTAND WHAT IT TAKES TO REPRESENT SUCH CORPRATES, I'VE WORKED IN THE CONTACT CENTER BEFORE I DO UNDERSTAND THE FINANCIAL IMPLICATIONS OF CUSTOMER SERVICES, SO I NEED SOMEONE WITH THE BRAINS TO COME AND ASSIST ME WITH MY ORDEAL, I WASN'T WORKING FOR ALMOST TWO YEARS BUT