NO FEEDBACK OR RESPONSE ON REQUEST FOR CLOSURE OF DECEASED'S ACCOUNTS

Good day

We have submitted our request for closure of a deceased's accounts to Nedbank by hand and followed up numerous times by e-mail. As there are currently no contact details for Nedbank deceased estates, no further steps can be taken to follow up.

To date, no response by e-mail, telephone or post has been received from Nedbank Deceased Estates and this is currently causing a huge delay in the finalisation of the estate which has a direct negative impact on the beneficiaries in the estate.

It is unacceptable that Nedbank is causing unnecessary delays in the administration process of deceased's estates.