CLO
CHRISTI-MARI LE OROUX

1 reviews | Active since Aug 2015

04 Aug 2015, 10:44

NO FEEDBACK OR REPLY FOR OVER 2 MONTHS

I've requested a settlement figure on my personal loan on May 18 2015 9:29AM through Nedbank's website. I totally forgot about it. I suddenly recognized during July that I haven't receive the settlement figure. I sent another request on 16 July 2015 again whereafter my request was forwarded by NCC Current Accounts Talk to us to PL Solutions on 17 July. I've now sent 2 requests to PL Solutions on 29 July and 4 August. Still no reply! This is getting ridiculous now. Please assist.

0
Replies (1)
Nedbank
Nedbank's reply04 Aug 2015, 10:58
Official
Hello Christi007,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team