tC
tracey C

1 reviews | Active since Jun 2014

05 Dec 2016, 12:16

No feedback or assistance

<p>My mother had an overdraft that had to be paid back and was handed over to debt collectors. She paid it off and overpaid by R800, now suddenly no one can tell her what to do. She wants to close the account and get her money. She has spent Hundreds of rands on phone calls, visited the branch etc etc. NO ONE GETS BACK TO HER. Funny how they are happy to take your money when you owe them. Disgusting service! #saynotonedbank</p>

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Replies (1)
Nedbank
Nedbank's reply05 Dec 2016, 12:30
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team