TM
Thokoza M
1 reviews | Active since Sept 2013
19 Jan 2016, 07:25
No feedback on investigation
I've been to Nedbank to notify them that my card has been cloned and that I was unaware of some purchases late last year. <br> These transactions appeared as Dream Extreme on my statement.<br> <br> Nedbank said that they will investigate and refund me.<br> <br> It has been over a month and no feedback!!!!<br> <br> Nedbank is disappointing!!!
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Nedbank's replyOfficial
19 Jan 2016, 07:45Hello Mr Thokoza,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply19 Jan 2016, 07:45
Official
Hello Mr Thokoza,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team