LB
Laurissa21 Badenhorst

1 reviews | Active since Jun 2017

28 Jun 2017, 14:12

NO FEEDBACK FROM NEDBANK GREENSTONE MALL - TERRIBLE SERVICE

<p>I AM STILL WAITING FOR FEEDBACK ON MY QUERY, I WENT TO THE BRANCH ON SATURDAY 24/06/2017 REGARDING UNAUTHORISED DEBITS THAT WENT OFF ON MY ACCOUNT AND I GET CHARGED R150.00 FOR EACH ONE AND THERE WAS 10 , I WANT MY MONEY BACK FOR R1500.00 , THESE DEBITS WERE NOT AUTHORISED SO WHY MUST I GET CHARGED R150 FOR EACH OF THEM!! I PHONED A FEW TIMES, NO ONE GETS BACK TO YOU OR THE PHONE RINGS AND RINGS UNTIL TOMORROW. I WANT MY MONEY BACK !!!!!! TERRIBLE FROM NEDBANK IN GREENSTONE MALL! ALL THEY TELL ME ''ITS BEEN SEND TO THE SUPERVISOR'' WELL CAN THE ''SUPERVISOR'' THEN GET IN TOUCH WITH ME!</p>

0
Replies (4)
Nedbank
Nedbank's reply28 Jun 2017, 15:53
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

LB
Laurissa21 Badenhorst's update28 Jun 2017, 15:57
Reviewer Update

Thank you, i will appreciate it ASAP.

LB
Laurissa21 Badenhorst's update29 Jun 2017, 08:42
Reviewer Update

Good day, I have not yet received any feedback regarding my complaint and would like this to be finalised today. What information do you need from me? once my query has been finalised i will revert my complaint. Thank you

LB
Laurissa21 Badenhorst's update29 Jun 2017, 08:59
Reviewer Update

Thanks,what info do you need from me in order to get this sorted out today?