1 reviews | Active since Apr 2016

12 Dec 2017, 13:30

No feedback from Nedbank card division

Good day,

I am a loyal client of Nedbank. Pay my responsibilities on time and banking with Nedbank. I app**** for a limit increase on my card on Friday 8th of December 2017. The agent informed me that I will receive feedback via SMS or a call. To this hour I have received no communication.

The service is pathetic.

0
Replies (1)
Nedbank
Nedbank's reply12 Dec 2017, 14:15
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team