PZ
Pam Z

1 reviews | Active since Nov 2012

12 Dec 2017, 18:21

no feedback from MFC

I forwarded POP for settlement payment made, requesting for account to be closed. My surprise is that I didn't even get the auto response that one should get. This account should be closed with no future debuts from January 2017

0
Replies (2)
Nedbank
Nedbank's reply13 Dec 2017, 08:14
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Best regards,

Nedbank
Nedbank's reply14 Dec 2017, 15:07
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship


Kind regards
Client Experience Team

Best regards,