1 reviews | Active since Mar 2009
No feedback from business banker - No sense of urgency
Ive been trying to finalize and get some feedback regarding a vehicle finance for a week. Unfortunately, there seems to be no sense urgency from nedbank. Ive been requesting feedback since the 3rd of September, Ive emailed and ive tried calling. Sandra Masondo, can you please provide feedback. In 5 years your service has NOT improved, 5 yrs ago i app**** for a home loan, your service was so slow that the Offer to Purchase had expired. You requested a new Offer to Purchase, I app**** to SA home loans with an expired offer to purchase and was approved within 2 days. Service is unbelievably bad
Dear Client
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Your contact details
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Client
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Your contact details
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Good day
We are attending to your complaint and will contact you accordingly.
Kind regards
Client Experience Team
Good day
We are attending to your complaint and will contact you accordingly.
Kind regards
Client Experience Team