No feedback from Bank

<p>On 22 Feb 2017 I submitted my vehicle to a Nedbank MFC agent. Ithen wrote a letter to the bank dated 9 March 2017 requesting to make payment of the outstanding amounts by 31 March 2017. To date the bank has not contacted me with regards to acceptance of my request hence the payment was not actioned.I've emailed to request the outstanding amounts today 10 April 2017. They've advise that the can only feedback after 48 hours this was the same note I received the first time. Please can someone from MFC advise how much I need to pay to recover my vehicle.My account reference is ********** 0001. As a customer I have the right to recover my vehicle.</p>