NO FEEDBACK AT ALL TOOK 3 PAYMENTS FROM MONHTLY

MONTH AGO NEDBANK RECOVERIES DEDUCTED 3 PAYMENTS FROM MY ACCOUNT LEAVING ME WITH ALMOST HALF MY SALARY GONE PHONED THEIR CONTACT CENTER NICELY REQUESTED IT BE PAID BACK TOLD ME THAT IT WOULD TAKE 7 WORKING DAYS WAITED PATIENTLY PASSED NO PAYMENT PHONED AGAIN NEED MY BANK STATEMENT (DIDN'T PHONE ME TO REQUEST THE DOC) SENT THE STATEMENT WAITED A FEW DAYS STILL NO FEEDBACK PHONE THEIR OFFICES AGAIN NO BANK STATEMENT FOUND WAS SENT VIA EMAIL WAIT TILL THIS MONDAY 04-05-2015 WAITED PHONED THIS MORNING SPOKE TO THREE EMPLOYEES AND MANAGER HAVE TO SENT BANK STATEMENT AGAIN AND ID DOCUMENT (AGAIN NO TELEPHONE CALL OR MESSAGE TO REQUEST THIS) SENT THE DOCUMENTS TOLD THEM TO PAY IN TODAY I HAVE BEEN WAITING FOR A MONTH WITH NO FEEDBACK MANAGER TELLS ME I HAVE TO WAIT IN QUE THEY HAVE NOT RECEIVED ANYTHING TODAY AND DEFENDS HER STAFF NO SORRY FROM HER AT ALL - I AM WRONG ACCORDING TO THEIR DEPARTMENT - FED UP