no feedback and constant false promises.

We have tried opening a business account since the end of May 2015 and to this day we have no feedback from the branch or the private baker. The paperwork was signed at the end of May 2015 and between myself and my partner sending many emails and making numerous calls, we decided to go to the branch on Saturday the 4th of July as the private banker keeps telling us stories and making promises that she cannot keep. All we know is the account is a business account and that it was done. After sending numerous emails and making telephone calls - we would be lucky, if she answers the phone or answers to the emails within same week, yet again, the story is the same and passes the buck. We have done work for clients and they want us to invoice them, we have informed my private banker about this and yet nothing has been done. For weeks we have made excuses to our clients and we are running at a loss. I would like this finalised by the end of business 07 July 2015.